The CTM Auto Dialer allows you to automate your outbound calls based on criteria and timeframes that you customize, helping your team instantly connect with prospects and customers in need.
Agents using the softphone for inbound or outbound calls can make notes, edit customer contact information, and score calls.
The CallTrackingMetrics softphone can be used for conference calls and transferring calls. These options appear as buttons on your softphone during inbound or outbound calls.
We are back from the Legal Marketing Association Conference in Vegas and it was a great time, very well supported event. What a fun and sharp audience!