G2Crowd just released their Best of 2015 User's Choice List and we are excited to be ranked so highly.
Call tracking is traditionally thought of as a way to link calls back to an advertisement but our services have expanded to offer many more ways to increase conversions and revenue.
CallTrackingMetrics can now send call lead information to Marketo so users can see the full picture of how marketing campaigns are performing.
By bringing together these two systems, businesses will be able to measure how every experiment on their website affects their inbound call volume and sales.
You may have heard the term "vanity number" before. A vanity number is a phone number that spells out your business or service so that callers remember it and associate it to you.
This week, we are announcing the Spam Detective, to protect your reporting and your agents from dealing with these annoying calls.
Given that we are exhibiting at The International Franchise Association’s Annual Convention this week in Las Vegas, I wanted to describe how franchises are using CallTrackingMetrics call tracking tools to manage advertising and performance across ...
For those who aren't familiar yet with porting, it is the process of moving phone numbers from one phone carrier to another.
This week, Google introduced a new feature for AdWords — Website Call Conversions.
CallTrackingMetrics has just launched a new service that analyzes phone calls for the presence (or lack of) particular keywords in the audio of the call.
As suspected, Google is moving to secure search for clicks on paid search ads. Google made the announcement yesterday.
We have been busy! These latest enhancements to the CallTrackingMetrics software allow you to: set up queue’s of agents and route calls intelligently based on schedules and agent availability make outbound calls from the ...