Laure Fisher

Author Archives

Laure Fisher

Call Tracking For Franchises

Call Tracking For Franchises

Given that we are exhibiting at The International Franchise Association’s Annual Convention this week in Las Vegas, I wanted to describe how franchises are using CallTrackingMetrics call tracking tools to manage advertising and performance across ...

Announcing Call Queue’s and Outbound Calling

Announcing Call Queue’s and Outbound Calling

We have been busy! These latest enhancements to the CallTrackingMetrics software allow you to: set up queue’s of agents and route calls intelligently based on schedules and agent availability make outbound calls from the ...

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