Merry Keane

Merry Keane

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Resizing the Softphone in Salesforce Lightning

Resizing the Softphone in Salesforce Lightning

This article covers detailed information regarding the Salesforce integration.  We recommend you start by following the instructions in this article before proceeding.  Salesforce Lightning users have the ability to change the size of the Softphone ...

Salesforce Trigger Concepts

Salesforce Trigger Concepts

The Components of a Trigger Triggers are a tool that let you easily automate if/then business processes through workflows. Every workflow consists of rules and at least one action. You can configure immediate ...

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