Nicole

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iOS Agent Mobile App

iOS Agent Mobile App

iOS Agent App Overview The new CallTrackingMetrics iOS mobile app was designed with the agent experience in mind. It has a simplistic navigation with all of the necessary features to complete inbound and ...

Billing Notifications

Billing Notifications

Billing notifications are sent to designated users in CallTrackingMetrics. Depending on your plan type (Contact Center, Marketing, or Business) and where payment is coming from (Agency billing or Customer billing) Agency Administrators, Agency ...

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