Utilizing the CallTrackingMetrics/Magento integration provides you with the ability to associate previous call/text/form activities with your orders. This is done by using Forms to pull order data from Magento into CTM. CTM ...
Overview The recent change to Apple’s policies that went into effect on April 26, 2021, has had an impact on the way Google reports and measures conversions for iOS 14 traffic. To accommodate ...
Larger organizations that have different divisions or sub organizations can benefit from using this feature to help streamline the process of creating new users across multiple accounts. This functionality provides the ability to ...
CallTrackingMetrics (CTM) now has the ability to track call ads more precisely using a unique Click ID for calls lasting longer than 15 seconds. This will provide exactly which click led to a ...
iOS Agent App Overview The new CallTrackingMetrics iOS mobile app was designed with the agent experience in mind. It has a simplistic navigation with all of the necessary features to complete inbound and ...
Billing notifications are sent to designated users in CallTrackingMetrics. Depending on your plan type (Contact Center, Marketing, or Business) and where payment is coming from (Agency billing or Customer billing) Agency Administrators, Agency ...
