Nicole

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Google – iOS Campaign 14 Measurement

Google – iOS Campaign 14 Measurement

Overview The recent change to Apple’s policies that went into effect on April 26, 2021, has had an impact on the way Google reports and measures conversions for iOS 14 traffic. To accommodate ...

User Management – Divisions

User Management – Divisions

Larger organizations that have different divisions or sub organizations can benefit from using this feature to help streamline the process of creating new users across multiple accounts. This functionality provides the ability to ...

iOS Agent Mobile App

iOS Agent Mobile App

iOS Agent App Overview The new CallTrackingMetrics iOS mobile app was designed with the agent experience in mind. It has a simplistic navigation with all of the necessary features to complete inbound and ...

Billing Notifications

Billing Notifications

Billing notifications are sent to designated users in CallTrackingMetrics. Depending on your plan type (Contact Center, Marketing, or Business) and where payment is coming from (Agency billing or Customer billing) Agency Administrators, Agency ...

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