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You can use your text-enabled tracking numbers to send bulk text messages through the CTM system. This is an easy way to quickly send a text message to a list of your customers.
Note: you must have a CTM account in order to join the Community Here are the steps for creating a new Community account: (if you already have access to our Community or the ...
Calltrackingmetrics Support Hours Monday – Thursday 7:30 am EST – 7:30 pm EST Friday 7:30 am EST – 5:30 pm EST Contact us by Phone 1-800-577-1872 Live Chat with Support – click ...
Enabling a Fax Number In order to send or receive a fax you will need to enable a Fax number. In order to use faxing you need to have a fax number enabled ...
The exit phone tracking feature allows you to see logs of different events or adverse agent behaviors. The exit phone tracking enhancements is a helpful feature when the company’s policies are setup to ...
The quick links filters allows you to set up some custom filters and replace the default filter of Calls and Texts When in desk mode you have access to default filters “Voice & ...
Porting means to take your current phone number away from the current provider, and transport it to another carrier (like CallTrackingMetrics).