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Smart Route Podcast
How to Crush SaaS Customer Onboarding
Listen now to Smart Route’s episode with Naomi Aiken and host, Courtney Tyson, to learn practical steps you and your company can take to boost ROI for clients, create achievable onboarding timeframes, and find the perfect balance between automation and personalization.
by CallTrackingMetrics
Smart Route Podcast
From Retail to SaaS, Consumer Behavior is Changing E-commerce and Marketing
Building and marketing your brand has never been more crucial to your company’s success. But how do you evolve your brand to meet today’s changes in consumer behavior? Or cultivate customer loyalty in a sea of competition, both on and offline? Explore these questions and more on our 10th Smart Route episode, with fashion retail entrepreneur and boutique owner, Wendy Rabin, and a marketing expert at a local SaaS company, Erika Rollins. Listen in as Wendy and Erika discuss everything from e-commerce and human-to-human marketing to the impact of clothes on confidence.
by Barb Cronin
Smart Route Podcast
The Ins and Outs of Google My Business
Google My Business is a powerful tool capable of growing your customer base and attracting new business. But is your profile really driving results? Join us for a conversation with Joy Hawkins, a local SEO expert and founder of Sterling Sky, to discover new ways to boost your search rankings, highlight your business’ best offerings, and the five fields that most impact your business’ search performance.
by Barb Cronin
Smart Route Podcast
Things Have Changed: Digital Growth in the B2B Space
B2B brand loyalty centers around one thing–unified digital customer experiences. This month we sat down with Marc Waldeck of Brave New Markets, to understand “digital growth” and how it applies to customer acquisition and retention. Marc shares tips on how to get started with your own digital growth strategy along with technology recommendations and best practices to drive results.
by Barb Cronin
Smart Route Podcast
The Value of Third Party Reviews with G2’s Mike Buscemi
Reviews can have such a huge impact on businesses large and small. This month we asked Mike Buscemi, a leader of relationship management at G2, to share the value of third party reviews and best practices for businesses looking for reputation management solutions. We cover trending topics like managing negative customer reviews, getting started with review management at your organization, knowing when to ask customers to submit a review, and more!
by Barb Cronin
Smart Route Podcast
Building A Successful Mentorship Program: Investing In The Future of Your Employees
In this month's episode, we chat with two of our own about building the CallTrackingMetrics Mentorship Program and its impact on the organization.
by Barb Cronin
Smart Route Podcast
Consensual Conversations: Building Customer Trust With First-party Data
In our latest Smart Route episode, we connected with veteran PPC expert Navah Hopkins to learn more about the recent changes regarding third party cookies and data sharing policies.
by CallTrackingMetrics
Smart Route Podcast
From Agency Expert to CEO: The Journey of a Digital Entrepreneur
In our latest Smart Route episode, we connected with CEO and co-founder of Leadferno Aaron Weiche to learn more about his unique career path.
by CallTrackingMetrics
Smart Route Podcast
Empowering Remote Employees
We sat down with Jason Hennessey, an internationally-recognized SEO expert who founded Hennessey Digital in 2015, a remote-first digital agency that has since grown into a business valued at over $10 million with over 120 global employees.
by CallTrackingMetrics