For many Americans, it’s not uncommon to receive a few—or more—phone calls a day from numbers you don’t recognize, which more often than not turn out to be spam. But with new regulations soon to be implemented by the FCC, this may change. Read on to learn more about the call authentication method known as STIR/SHAKEN and how it may impact the call tracking industry in the coming months.
Dealing with spam calls at your business? Read for helpful tips to combat spam, whether you're fielding robocalls or your tracking number is seen as spam.
As governments around the world take action on regulations surrounding the use of phone numbers, here's how you can remain in compliance.
With the increased level of functionality and customization, Call Triggers are a great next step to enhance your Salesforce integration.
Selling over the phone can be a challenge, but with these tips you can connect with customers to effectively close the deal today.
It can be pretty intimidating to start a business from the ground up, and that’s where the franchise model comes in. When you open a franchise, you’re still running your own business––however, the branding and system of operations are already designed, and proven to be successful. Opening a franchise offers the rewards of business ownership,
You’ve probably noticed an increase in the amount of spam calls you’re receiving. In fact, most people are now picking up automated calls from computer programs – known as robocalls – on a daily basis. Here at CallTrackingMetrics, we’re no exception to this issue; all phone numbers are equally susceptible to spam calls. This is
Most people think of those annoying robotic spam calls when they think of an auto-dialer. However, there are multiple ways to utilize an automated dialing system to better serve customers, while saving your live agent resources.