Increase customer satisfaction and conserve your team resources using live chat on CallTrackingMetrics.
Translations within live chat can be a real life-saver for your sales and service teams if you're communicating with customers around the world.
Our Director of Customer Support shares his suggestions on how to train team members to adapt to using live chat.
When a face-to-face interaction or phone call isn’t possible—or preferred—discover the benefits and uses of texting, forms, and more.