The more time and effort that both the client and the company can invest in the onboarding process, the more successful their partnership will be for the long term.
People hear the word "onboarding" and then think about learning a new job. But, it's really just referring to training. Once we know what exactly a particular customer is looking to achieve with our platform, we'll be able to recommend and demonstrate the features that could revolutionize their work day.
Our Softphone offers many features not typically found in traditional phone systems, and can provide greatly increased flexibility in work environments.
Resident expert Mark Nugent explains how our new contact center software is truly disruptive in the industry, in that it turns the old standard pricing models completely upside down.
We all want to believe that our company’s culture is an inspiring beacon, shining out across a dark corporate landscape—that our quarterly rock-paper-scissors tournament elevates our brand and attracts the best talent, that our foosball table in the middle of our open floorplan will compel recruits to join just to get their turn. Truth is,
Anew Era is a mental health treatment center in Southern California. They've been growing quickly, but did not have a system in place to manage phone inquiries. In fact, they used a single phone number for all incoming calls!
Businesses with highly engaged workforces are 43 percent more productive than their less enthused peers, but 71 percent of us are not as motivated as we should be.