Infographic: Phone Calls Matter More Than Ever


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This infographic covers:

80% of consumers still would rather resolve their issues with a live agent over the phone.
This infographic summarizes why in this digital age phone calls are more important than ever for businesses and how CallTrackingMetrics can help you hone your marketing efforts and manage the performance of campaigns and call agents alike. The result? Increased conversions.

  1. How to make the most of every call
  2. Intelligently invest your advertising budget
  3. Boost sales and call center performance
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About CallTrackingMetrics

CallTrackingMetrics' award-winning phone system provides thousands of businesses around the world the tools they need to track, manage, and optimize their phone calls so they can increase conversions. From understanding which advertising campaigns are generating phone calls to routing and monitoring calls for their contact center, CallTrackingMetrics allows businesses to transform phone communication into powerful intelligence. Integrations with systems like Google AdWords, Google Analytics, Salesforce, and MS Dynamics ensure that calls are seamlessly integrated into existing reporting.