CallTrackingMetrics regularly updates features and functionality of its marketing attribution and contact center software. These changes are often driven by customer feedback and help our customers continue to scale with the platform. This month we’re detailing new agent routing and team management options, what you need to know about STIR/SHAKEN compliance, and UI enhancements. Watch:
Compliance with STIR/SHAKEN helps marketing teams create strategies that increase customer engagement.
Podcast with guests Todd and Laure Fisher, husband and wife co-founders and CEO and COO of CallTrackingMetrics an award-winning marketing attribution and call tracking platform.
Lead and conversion scoring paired with optimization strategies can lead to big wins for organizations.
CallTrackingMetrics was named to Inc. Magazine's Annual List of Best Workplaces for 2022. Learn more about what drives this team's passion for what they do.
Laure Fisher discusses how to keep all employees connected with the shift to hybrid work environments.
First-party data provides valuable insights into customer behavior and needs.
Hiring and retaining good employees is harder to do today than ever before. With the emergence of the Great Resignation, also known as the Big Quit, in 2021, talented employees began to realize they have lucrative, viable employment choices and are in high demand. This has led an unprecedented number of employees in the United