If you’ve been following our team online, you would have noticed that we’ve been focused on GDPR for quite some time now. We created the GDPR hub, compiled a list of tools available to our users, published a comprehensive guide on our blog, assembled a whitepaper on call tracking and the GDPR, and even recorded
Stripe maintains the highest standard of PCI DSS (Payment Card Industry Data Security Standard) compliance, so if a business owner simply uses Stripe to process payments, they don't need to bother navigating the complex and expensive process of attaining PCI DSS compliance for themselves.
While deregulation has been a stateside trend over the past decade, the 28 members of the European Union are gearing up for a massive increase in regulations around data privacy in the form of the General Data Protection Regulation (GDPR) — and this regulation will make a splash across the pond as well.
Now, the live reporting screen can be toggled into Manager Mode. What's that? It's a condensed format that displays the activity of your group of agents in the top half of the screen, while the bottom half of the screen will show a card view of each of agent in your pool.