Categories
Announcements

Expand Global Reach with More Text-to-Speech Options

There have been very little advancements in text-to-speech technology over the last 5 years, so we are excited to announce a series of new text-to-speech voice input options (37 to be exact).  These specialized voice engines are toned to a specific region, such as Joanna – US English, Nicole -Australian English, and Penélope – US Spanish.  Unlike

by Todd Fisher
Announcements

The Big Bing Conversion

We're thrilled to announce that CTM can now send session and conversion data into Bing Ads and attribute Campaign and Ad Group information for Call Extensions.

by Erika Rollins
Announcements

Using Google Forms with Call Scripts to Improve Agent Performance

Did you know that you can use Google Forms to set up complex agent call scripts to help guide your team through a series of questions while on a live call?  For example, if an agents wants to help qualify calls for sales, they can create a series of guided questions in a Google Form

by Todd Fisher
Announcements

AMP and Call Tracking

CallTrackingMetrics just added Accelerated Mobile Pages (AMP) support, so CTM tracking code can now be easily integrated within AMP implementations.

by CallTrackingMetrics
Announcements

New Integration with Instapage

CallTrackingMetrics integrates with Instapage to bring users an easy way to build conversion-tested landing pages

by Erika Rollins
Announcements

Triggering Events into Google Analytics Through Call Automation

In the past when you linked CTM to GA (Google Analytics) you were able to trigger two types of Events into GA: a Calls Event and a CallSale Event. For most use cases, this remains the simplest and most useful feature to get conversion data for both calls and sales into GA from CTM. You

by Todd Fisher
Announcements

Product Release April 2017

Presets are now available for all agency accounts, and we've improved the interface of our bulk text messages to provide a more transparent status of inbound and outbound messages.

by Jessica Michaels
Announcements

Introducing ‘Quick Help’ from CTM

This comprehensive step-by-step guide delivers a sequence of interactive tips and tutorials to help users navigate through the platform quickly and effectively.

by Erika Rollins
Announcements

White Label Marketing Kit for Agencies

Our call tracking experts created a marketing kit to help agencies educate and promote the service to clients.

by Erika Rollins
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