We chatted with our industry-leading support team to discover how we set up our own smart router to manage inbound calls from customers.
As we embark on a new year full of new opportunities, I’m excited to spotlight one of our team members who has recently taken a new role—and is one of our past culture awards winners—Ken Sylvain! If you’ve seen our past team spotlights, you know that the CTM culture awards recognize outstanding employees who embody
Here at CallTrackingMetrics, we have a favorite tradition of nominating our colleagues for our internal culture awards. The culture awards recognize outstanding employees who embody our core values as a company: Impact, Innovation, Customer Driven, and Community. With that in mind, let’s get to know our most recent award winner, Courtney Tyson! As part of
How we leveraged our platform to send daily health assessments to employees via text.
Get to know one of our best problem solvers.
Our dashboards serve as a central hub where anyone in our organization can quickly grab the insights they need.
Get to know Senior Customer Support Engineer Sheri Thomas to hear about her favorite CTM features and what it's like inside our support team.
While we’re here at the office together, we try to make it as positive and enjoyable as possible.