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Sales and Marketing Management Article: 5 Trends for Marketers from Marketers

by CallTrackingMetrics

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2020 APPEALIE SaaS Awards Announced: CallTrackingMetrics Named Overall SaaS Category Winner

APPEALIE has announced the winners of the 2020 SaaS Awards, and CallTrackingMetrics is proud to be among the recognized platforms. 23 SaaS apps were recognized for their demonstrated excellence and customer outcomes. Winning SaaS platforms included AppFolio, Calendly, Canva, ChurnZero, Gong, Okta, PandaDoc, and Toast. “Borrowing from venture capitalist Marc Andreessen, ‘software continues to eat

by Frances Miller
Announcements

It Just Got Easier to Manage Live Calls

We know that there are different levels of responsibility and access within a contact center, so we've adjusted our technology to adapt to that structure. Contact Center accounts now have the ability to adjust voice analysis and live call settings as either "agents" or "managers".

by CallTrackingMetrics
Press

CallTrackingMetrics Launches New Integration with Zendesk

Customers can now combine the powerful support tools of Zendesk with the robust conversation and contact data from CallTrackingMetrics.

by CallTrackingMetrics
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