With the most recent rankings in December, the independent authority on search vendors, topseos.com, has named CallTrackingMetrics the best call tracking software provider for 12 straight months in 2015. CallTrackingMetrics has been chosen based on their high performance in an in-depth analysis of the solutions they offer.
Software vendors are put through the topseos.com evaluation process in order to establish which software vendors produce the top overall solution. Vendors are selected based on their performance in a benchmarking and analysis of their core services. This process consists of the use of a set of evaluation criteria, connecting with client references, and performing various market and industry research projects. Direct client feedback provides valuable insight into the internal processes and methodologies of the software solution.
The whole team here at CallTrackingMetrics is thrilled to see that our customers are finding great value in our software and that the trend has continued across the year. Product direction and customer service are core tenants ours and the topseos evaluation process showcases the strong performance in those areas. We look forward to providing our clients with excellent customer service and evolving our product to even more in 2016.