CallTrackingMetrics, the world’s only software unifying marketing attribution and contact center tools, announces today a new integration with Google Data Studio. This integration provides yet another way for businesses to streamline reporting across the customer lifecycle.
With this integration, businesses will be able to sync their CallTrackingMetrics reporting data or call log with Google Data Studio to build dynamic, highly-visual reports. Customers can select from a wide variety of pre-built templates or use CallTrackingMetrics’ custom template to visualize the metrics of their choosing and easily extract high level stats to share with their team. Data Studio’s pre-built data connectors enable teams to further loop in information from a wide variety of products, including Google Ads and Google Analytics, to be combined into one visual report.
“Simple, beautiful reporting is a high priority for businesses now,” shares Todd Fisher, CEO of CallTrackingMetrics. “Our latest integration with Google Data Studio enables our customers to bring in robust call and visitor data from CTM alongside the products they’re using every day into one streamlined report, making it easy to share insights across their organization. We couldn’t be more excited to share this with our customers.”
This integration is open to all users and plans on CallTrackingMetrics. For more information, visit CallTrackingMetrics.com or call 800-577-1872.
CallTrackingMetrics is the only digital platform that uses call tracking intelligence to inform contact center automation—resulting in a more personalized customer experience across the lifecycle. Discover which marketing campaigns are generating leads and conversions, and use that data to automate call flows and power your contact center. More than 30,000 customers around the globe trust CallTrackingMetrics to manage communications for their marketing, sales, and service teams.
CallTrackingMetrics has also been recognized in Inc. Magazine’s 5000™ list of fastest-growing private companies, and as a leader on G2 Crowd for inbound call tracking software