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Press

CTM Releases Smart Router to Increase Sales and Customer Satisfaction

Smart Routing allows businesses to route calls based on the website activity associated with the caller, the caller’s history, or their demographic profile.

by Erika Rollins
Press

CallTrackingMetrics Launches Auto Dialer, To Help Call Centers Increase Responsiveness And Yield Higher Conversions

CallTrackingMetrics, a leading provider of call tracking and automation software, has released an Auto Dialer that automatically connects call center agents with prospects and customers in need of service.

by Erika Rollins
Press

CallTrackingMetrics Launches CTM University

CTM University is a set of new training seminars designed to thoroughly educate customers on core features and functionality of the software -- taught by experts at CallTrackingMetrics.

by Erika Rollins
Press

CTM Announces Integration with Acquisio

This integration provides advertisers with critical information to connect PPC campaign management with call performance.

by Erika Rollins
Press

CallTrackingMetrics Ranks No. 228 on 2016 Inc. 5000

Inc. magazine today ranked CallTrackingMetrics No. 228 on its 35th annual Inc. 5000, the most prestigious ranking of the nation's fastest-growing private companies.

by Erika Rollins
Press

CallTrackingMetrics Expands International Coverage

CallTrackingMetrics now offers tracking phone numbers in 74 countries including local and toll free numbers in Germany, Indonesia, Malaysia, and Brazil.

by Erika Rollins
Press

CallTrackingMetrics honored as a finalist for the Chesapeake Regional Tech Councils’ Rising Star Award.

CallTrackingMetrics was honored to be nominated for such a prestigious award. The award ceremony took place at the BWI Hilton on April 28.

by Jessica Michaels
Press

CallTrackingMetrics in Entrepreneur Magazine

The article highlights how marketers commonly struggle with not being able to properly attribute ROI to various marketing channels.

by Jessica Michaels
Press

CallTrackingMetrics an Honoree in SmartCEO Family Business Awards

CallTrackingMetrics is being recognized this Spring as one Baltimore SmartCEO's 2016 Family Business Awards honorees.

by Laure Fisher
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