Smart Routing allows businesses to route calls based on the website activity associated with the caller, the caller’s history, or their demographic profile.
CallTrackingMetrics, a leading provider of call tracking and automation software, has released an Auto Dialer that automatically connects call center agents with prospects and customers in need of service.
Inc. magazine today ranked CallTrackingMetrics No. 228 on its 35th annual Inc. 5000, the most prestigious ranking of the nation's fastest-growing private companies.
CallTrackingMetrics now offers tracking phone numbers in 74 countries including local and toll free numbers in Germany, Indonesia, Malaysia, and Brazil.
CallTrackingMetrics was honored to be nominated for such a prestigious award. The award ceremony took place at the BWI Hilton on April 28.
CallTrackingMetrics is being recognized this Spring as one Baltimore SmartCEO's 2016 Family Business Awards honorees.