Video | Todd Fisher Shares the Inspiration Behind the New CallTrackingMetrics Agent App
CallTrackingMetrics regularly updates features and functionality of its marketing attribution and contact center software. These changes are often driven by customer feedback and help our customers continue to scale with the platform. In our Release Notes video series, we overview on the most pertinent updates and what they mean for your business. This month, we
Skill Based Routing, STIR/SHAKEN, and Divisions | CallTrackingMetrics Release Notes June 2021
CallTrackingMetrics regularly updates features and functionality of its marketing attribution and contact center software. These changes are often driven by customer feedback and help our customers continue to scale with the platform. This month we’re detailing new agent routing and team management options, what you need to know about STIR/SHAKEN compliance, and UI enhancements. Watch:
Video | Drift Chat, AB Testing, and Launchpad: CallTrackingMetrics New Releases for January 2021
CallTrackingMetrics regularly updates features and functionality of its marketing attribution and contact center software. These changes are often driven by customer feedback and help our customers continue to scale with the platform. This month, we’re detailing brand new integrations like Drift and A/B testing platforms, custom agent settings, and our recently launched training opportunities. Watch:
Video | HIPAA Compliant Chat and Enhanced Knowledge Base: CallTrackingMetrics November 2020 Release Notes
CallTrackingMetrics regularly updates features and functionality of its marketing attribution and contact center software. These changes are often driven by customer feedback and help our customers continue to scale with the platform. This month we’re detailing new enhancements to our knowledge base, brand new integrations, and HIPAA compliant live chat features.
Video | Facebook, Georouting, Custom Panels: CallTrackingMetrics Release Notes September 2020
CallTrackingMetrics regularly updates features and functionality of its marketing attribution and contact center software. These changes are often driven by customer feedback and help our customers continue to scale with the platform. In this edition, we cover the newly available Fax capable tracking numbers and enhancements to our geo-routing, custom panels, unified communications tools, and
Recent Product Updates from CallTrackingMetrics
Faxing, expanded SMS capabilities, and more.
CTM Weekly Digest: August 30, 2019
We're constantly working to improve our product and introduce new features. Find out what's new in the CallTrackingMetrics platform as of August 30, 2019.
CTM Weekly Digest: August 16, 2019
We're constantly working to improve our product and introduce new features. Find out what's new in the CallTrackingMetrics platform as of August 16, 2019.
CTM Weekly Digest: August 2, 2019
We're constantly working to improve our product and introduce new features. Find out what's new in the CallTrackingMetrics platform as of August 2, 2019.
CTM Weekly Digest: July 12, 2019
We're constantly working to improve our product and introduce new features. Find out what's new in the CallTrackingMetrics platform as of July 12, 2019.
