Categories
Blog
Release Notes

January 2022 Release Notes

We are dedicated to ensuring that you are up-to-date and informed about the additions to our software that will positively impact you, your business, and your bottom line.

by Hannah Hanover
Blog
Release Notes

CTM’s Latest & Greatest

We are dedicated to ensuring that you are up-to-date and informed about the additions to our software that will positively impact you, your business, and your bottom line.

by Hannah Hanover
Release Notes
Video

Conversion Tracking for Google Ads Lead Form Extensions | CallTrackingMetrics Release Notes Oct 2021

The CallTrackingMetrics team is always working to updates features and functionality for our customers. These changes are often driven by customer feedback and help our customers continue to scale with the platform. This month we are detailing new integrations with Google Ads lead form extensions and Unbounce. Plus updates to the CTM mobile app, 212

by Frances Miller
Release Notes
Video

Skill Based Routing, STIR/SHAKEN, and Divisions | CallTrackingMetrics Release Notes June 2021

CallTrackingMetrics regularly updates features and functionality of its marketing attribution and contact center software. These changes are often driven by customer feedback and help our customers continue to scale with the platform. This month we’re detailing new agent routing and team management options, what you need to know about STIR/SHAKEN compliance, and UI enhancements. Watch:

by Frances Miller
Release Notes
Video

Video | Todd Fisher Shares the Inspiration Behind the New CallTrackingMetrics Agent App

CallTrackingMetrics regularly updates features and functionality of its marketing attribution and contact center software. These changes are often driven by customer feedback and help our customers continue to scale with the platform. In our Release Notes video series, we overview on the most pertinent updates and what they mean for your business. This month, we

by Frances Miller
Release Notes
Video

Video | Drift Chat, AB Testing, and Launchpad: CallTrackingMetrics New Releases for January 2021

CallTrackingMetrics regularly updates features and functionality of its marketing attribution and contact center software. These changes are often driven by customer feedback and help our customers continue to scale with the platform. This month, we’re detailing brand new integrations like Drift and A/B testing platforms, custom agent settings, and our recently launched training opportunities. Watch:

by Frances Miller
Product
Release Notes
Video

Video | HIPAA Compliant Chat and Enhanced Knowledge Base: CallTrackingMetrics November 2020 Release Notes

CallTrackingMetrics regularly updates features and functionality of its marketing attribution and contact center software. These changes are often driven by customer feedback and help our customers continue to scale with the platform. This month we’re detailing new enhancements to our knowledge base, brand new integrations, and HIPAA compliant live chat features.

by Frances Miller
Product
Release Notes
Video

Video | Facebook, Georouting, Custom Panels: CallTrackingMetrics Release Notes September 2020

CallTrackingMetrics regularly updates features and functionality of its marketing attribution and contact center software. These changes are often driven by customer feedback and help our customers continue to scale with the platform. In this edition, we cover the newly available Fax capable tracking numbers and enhancements to our geo-routing, custom panels, unified communications tools, and

by Frances Miller
Release Notes

Recent Product Updates from CallTrackingMetrics

Faxing, expanded SMS capabilities, and more.

by CallTrackingMetrics
X