Release Notes

CTM Weekly Digest: July 13, 2018

by CallTrackingMetrics

We’re constantly working to improve our product here at CallTrackingMetrics, which often means making changes to what you see while using our platform.

The below update to our software will be rolled out this coming week:

  • Customize your keyword spotting: Rather than a call being tagged after each instance that a particular word is spoken, you can now choose to have keyword spotting apply to just one (or both) of the parties on the call, on a word-by-word basis.