Categories

Sales

Text Messaging
Sales Tools

6 Tips to Generate More Leads And Sales With Your SMS Marketing

Discover key strategies to make your SMS marketing campaigns more effective.

by CallTrackingMetrics
Analytics
Sales Tools

What is Call Scoring? (It’s Not Exactly Lead Scoring)

What is Call Scoring? (It’s Not exactly Lead Scoring) Call scoring is the process of assessing data from a phone call against a predefined set of performance standards and then giving it a ‘score’. Call scoring, most often thought of as a tool for call centers, is highly effective for marketing and sales teams as

by Barb Cronin
Blog
Agent Performance
Sales
Sales Tools

5 Best Features for Improving Call Center Agent Performance

Ensure that your call center is focusing on the set of tools best able to boost performance and keep your calls running smoothly. Check out this list of the five best software features you can adopt for better agent performance.

by Hannah Hanover
Analytics
Sales Tools
Guides

How Call Tracking Data Helps Solve Sales-Marketing Misalignment

Download our guide, developed alongside MarketingDive, to discover how call tracking helps to improve marketing and sales alignment.

by Chris Todd
Attribution
Analytics
Sales Tools

Why Lead and Conversion Scoring Can Add Value for Any Role

From traditional lead scoring to call scores and contextual tagging, discover why moving away from vanity metrics can help you optimize your customer journey across your organization.

by Chris Todd
Sales Tools
Guides

The Secret to Scoring for Sales and Marketing Success

Explore how and why lead and conversion scoring can make an impact across your organization, for any team and role.

by Chris Todd
Sales Tools

How to Drive Sales this Holiday Season

We have yet to see the full impact COVID-19 will have on holiday shopping, but here's how to get your team ready for a strong sales season.

by CallTrackingMetrics
Sales Tools

Strategies to Set Your Newly Remote Sales Team Up for Success

From how to approach conversations with prospects, to tools you can use to manage performance even remotely.

by CallTrackingMetrics
Automation
Contact Center Tools
Sales Tools

What is Conversation Intelligence?

And why it matters for maximum sales.

by CallTrackingMetrics
Social Media
Sales Tools

Your Black Friday Game Plan: 13 Tips to Drive E-Commerce Sales This Season

Prepare your team for the official start of the holiday sales season using our helpful guide.

by CallTrackingMetrics
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