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Sales

Calls
Sales Tools

5 Strategies for Selling Over the Phone To Try Today

Selling over the phone can be a challenge, but with these tips you can connect with customers to effectively close the deal today.

by CallTrackingMetrics
Forms
Sales Tools

Generate Instant Callbacks to Customers Using Online Forms

Respond to your form fills as quickly as possible and win the business by triggering instant calls or texts from your team.

by Kim Jaso
Calls
Sales Tools

Running a franchise? Don’t forget about your calls.

It can be pretty intimidating to start a business from the ground up, and that’s where the franchise model comes in. When you open a franchise, you’re still running your own business––however, the branding and system of operations are already designed, and proven to be successful. Opening a franchise offers the rewards of business ownership,

by CallTrackingMetrics
Unified Communications
Text Messaging
Chat
Forms
Contact Center Tools
Sales Tools

Four Ways to Communicate with Customers Who Prefer Not to Call

When a face-to-face interaction or phone call isn’t possible—or preferred—discover the benefits and uses of texting, forms, and more.

by Kim Jaso
Sales Tools

Surviving the Holidays: E-commerce Edition

Whether researching the latest tech gadget, booking reservations for a company outing, or hunting for that specific toy on your child’s list, the buying experiences we face during the holidays increase in both volume and frustrations. It's not just buyers feeling the pressure of gift giving, either; business owners are also struggling to keep up with increased sales and customer inquiries.

by CallTrackingMetrics
Calls
Contact Center Tools
Sales Tools

Auto-dialing software: Powering more than just robocalls

Most people think of those annoying robotic spam calls when they think of an auto-dialer. However, there are multiple ways to utilize an automated dialing system to better serve customers, while saving your live agent resources.

by CallTrackingMetrics
Forms
Contact Center Tools
Sales Tools

Online forms: the most under-rated CX tool

You can even set up an automatic, personalized message to be sent within a set interval of the form submission, like “Thanks for subscribing, Karen!” two minutes after she clicks “Submit”. If you’re running a business or marketing agency in 2018, you’re probably using online ads to gather leads. You might also be reaching out

by CallTrackingMetrics
Contact Center Tools
Sales Tools

Got a two-person team? You’ve got a contact center.

Just about any size team can perform as well - or better - than a large traditional contact center.  The right software can save time by streamlining communications, automating daily activities, and bringing crucial customer information to the forefront.

by CallTrackingMetrics
Text Messaging
Contact Center Tools
Sales Tools

How can a business take advantage of text messaging?

If you just looked at our name and logo, you might think we were all about calls. Well, we are… but we’re also all about text messaging. Texting these days can be much more than just basic appointment confirmations. In fact, using an attribution and phone management platform like CallTrackingMetrics can supercharge your business texting in some

by CallTrackingMetrics
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