CTM Weekly Digest: April 26, 2019
We are constantly working to improve our platform, and are pleased to announce that the following enhancements will be released next week:
- Outbound Campaigns: We’ve got another great update for Teams this week! You can now create outbound campaigns to assign pools of numbers to your agents making outbound calls. If you have agents representing multiple brands or departments from the same account, you can use outbound campaigns to give them each their own set of tracking numbers to use for outbound dialing.