Working together to drive stronger connections for businesses and the customers they serve.
Our Core Values
We view our team as part of a bigger ecosystem of customers and their customers.
Very importantly, we are our own customers and use CallTrackingMetrics internally
every day to power our business. We work hard to achieve our mission — and try
to have a lot of fun in the process.
CallTrackingMetrics was founded in 2012 by husband and wife
team, Laure and Todd Fisher, who still run and are involved in
daily operations of the company today. What started as a
vision born out of years spent working in technology,
consulting, and a legacy of entrepreneurship instilled in them
by their families, has led them from a bud of an idea started in
their basement to a thriving and ever-evolving platform that
supports businesses around the globe.
Why We’re Unique
Our founders were inspired to build something a little
different than your typical software company.
CallTrackingMetrics is 100% owned by our founders and has
been profitable since Day 1. We grow organically, run lean,
and don’t focus on having the biggest team in the industry —
only the best. Our team is filled with talented individuals
who have been hand-picked to be here and who fuel a
dynamic culture that’s supported by our four core values.
CallTrackingMetrics makes its official web debut and welcomes our first customer to the platform.
Going global: we expand to offer international tracking numbers for businesses around the world.
Laure and Todd bid farewell to their basement and move into the company’s first office space—and hire our first employee!
We hit an exciting milestone with 500,000 monthly phone calls being generated and managed on our platform.
The integrated softphone is launched, offering businesses the flexibility to directly manage conversations with customers alongside their advertising efforts.
CallTrackingMetrics lands a spot on the coveted Inc. 5000 list.
Happy hour, anyone? The team takes to the seas for a fun brewery and sailing event.
We introduce a dedicated contact center plan to support the growing omnichannel capabilities of our platform.
Our revenue growth earned us a spot on Baltimore Business Journal’s 50 fastest growing companies.
Despite a global pandemic, we experience 25% growth and support hundreds of companies as they transition to remote work for the first time.
Moving on up! We outfit a custom 20,000+ square foot office space to welcome the future of CTM.
We consider ourselves a team more than a company. In fact, it’s the key to our success.
Truly Amazing Benefits
We offer generous healthcare premium coverage, 401k matching, company-wide bonuses for milestones, flexible vacation time, and more.
Transparency & Responsibility
We believe that transparent communication builds trust—from daily interactions to how we get things done.
We love what we do and we think you will too. We invest in our team and we value work/life balance.
Mentorship & Growth
Honest feedback and coaching helps our team grow, both personally and professionally. We feel strongly about helping others do their best work.