CallTrackingMetrics Conversation Intelligence Platform and CallFire Alternative

Complete Marketing Attribution and Contact Center Solution

Get a Better Understanding of Your Calls

Identify which campaigns & keywords are driving calls & conversions.

Our flexible call tracking and call management software can adapt to the individual needs of businesses of all types and sizes. Whether your business is a one-person operation or you are one of 2,000 employees at a multinational corporation, our call tracking platform can help you gain valuable insight into what is driving phone calls and conversions on your website. No other call tracking and attribution software, including CallFire, comes close to the diversity of features we offer. Cutting-edge call tracking Our platform allows you to choose from 1000's of local and toll-free phone numbers to use in your marketing campaigns to help track performance. Our reach is global — we have numbers in more than 80 countries. With CallTrackingMetrics, you can dive deep into the details of a phone call, all the way down to the keyword level. You can track performance of campaigns, ad groups, and keywords. Our platform allows you to tag and score calls, and we have powerful reporting to back it all up. Our clear & simple pricing structure takes the guesswork out of billing and allows you to focus on more important things. Our costs and plans are always transparent, and we offer a cost calculator to help you determine exactly what monthly usage would look like. CallTrackingMetrics call tracking software offers innovative features, with unmatched customer service. Technical support from highly-trained professionals is just a phone call away. No competitor in the marketplace comes close to the high level of personal support offered by CallTrackingMetrics. If you're looking for a CallFire alternative, give us a hard look. Request a demo and have one of our team members walk you through all that our software has to offer.

CallTrackingMetrics has:

  • Free 14-day trial

  • Google Analytics & Adwords integrations

  • Choose from local & toll-free tracking numbers

  • Comprehensive product support resources

  • Keyword-level tracking

  • Score and tag calls

  • Call recordings and whispers

  • GeoContactSM

  • Automated events based on call criteria

  • Text messaging capabilities

  • Ability to send bulk text messages

Innovative Call Tracking Features

Keyword-level call tracking with simple AdWords & Bing Ads integrations

Choose from 1000s of local and toll-free tracking numbers for locations around the globe.

Capture key details from conversations automatically. Instantly categorize and score calls based on patterns.

Real-time, powerful reporting provides total visibility into marketing campaign performance.

User-friendly security measures make it easy to spend less time on compliance and more time running your business.

Simple Pricing, Powerful Plans

All plans include unlimited users and robust reporting analytics

Performance Plan

Great for Small Businesses
billed monthly + usage Sign Up

Growth Plan

Great for Advertising Agencies
billed monthly + usage Sign Up

Connect Plan

Great for Contact Centers & Lead Sellers
billed monthly + usage Sign Up

Frequently Asked Questions

Do I have to select a plan right now?
No, we currently have a free 14-day trial so that you can try out our software before signing up. You can also choose to schedule a demo with one of our sales representatives to get a comprehensive look at what CallTrackingMetrics offers.

Can I estimate usage costs?
Yes, you can get an idea what your typical monthly usage costs might be by trying out our pricing calculator. Simply enter your anticipated usage amounts (numbers, minutes, etc.) into the calculator to view an estimated monthly price.

How does billing work?
When you create your account, you will enter a credit card that is used to fund your CTM available balance. This balance funds your numbers, minutes, monthly software fee and any other premium services you choose to activate. When your balance falls below a specific amount, we will automatically recharge it to your requested amount.

Will I be able to change plans later?
Absolutely, you can upgrade or downgrade to a different plan at any point. We know your business is unique, so we have designed three different plans to help accommodate all needs. If you change plans in the middle of a billing cycle, you will be prorated to reflect the time you still had left in your original plan.


Talk to a member of our team, and get a chance to experience the world’s only combined call tracking and contact center automation platform.

Call +1 888 898 0513