CallTrackingMetrics Conversation Intelligence Platform and DialogTech Alternative

Complete Marketing Attribution and Contact Center Solution

Gain Deep Insight Into Your Calls

Identify which campaigns, ads, and keywords are driving calls.

CallTrackingMetrics can adapt to the needs of any size business, from a small local business, to a midsize marketing agency, to a large international operation. No other call tracking and attribution software comes close to the diversity of features we offer. Not only are we a great alternative to DialogTech but we are the only platform that combines powerful call tracking with full contact center automation. How we're different Our a-la-carte pricing structure enables us to serve a vast array of clients by allowing them to pick and choose the level of features and amount of usage they require. Plus, our costs and plans are always transparent, and we offer a cost calculator to help you determine exactly what monthly usage would look like. Our plans start at just $39/month, and reach internationally into more than 80 countries. With CallTrackingMetrics, you get unlimited users and there’s never any per seat pricing. We keep it simple—you only pay for what you use. We also offer white-label options with custom billing settings, making it easy to resell the service and add sub-accounts under your marketing agency. And, with both client and agency level reporting, you always have visibility into the accounts you manage. One of the most important aspects of our platform is the Softphone, a highly functional virtual phone that makes real calls directly from your browser. CallTrackingMetrics actually transforms your web browser into an agile phone system that supports unlimited agents, multiple inbound numbers, responsive voice menus and text messaging. And, with powerful integrations to platforms like Microsoft Dynamics, Salesforce, and Zendesk, you can align your entire organization under CallTrackingMetrics. CallTrackingMetrics call tracking software offers cutting-edge features, with unmatched customer service. Technical support from highly-trained professionals is just a phone call away. No other competitor in the marketplace, including DialogTech, comes close to the high level of personal support offered by CallTrackingMetrics. Try us free for 14-days—no credit card required—and see the difference for yourself.

CallTrackingMetrics has:

  • Free 14-day trial

  • Unlimited users

  • Multi-channel attribution

  • Google Analytics & Adwords integrations

  • Local & toll-free tracking numbers

  • Call scoring & tagging

  • Keyword-level tracking

  • Conversation analytics

  • International coverage in 80+ countries

  • Automated events based on call criteria

  • Bulk text messages

Powerful Call Tracking Features

Discover which campaigns, ads, and keywords are resulting in conversions.

Real-time, powerful reporting provides total visibility into marketing campaign performance.

Choose from 1000s of local and toll-free tracking numbers for locations around the globe.

Capture key details from conversations automatically. Instantly categorize and score calls based on patterns.

User-friendly security measures make it easy to spend less time on compliance and more time running your business.

Simple Pricing, Powerful Plans

All plans include unlimited users and robust reporting analytics

Business Plan

Great for Small Businesses
billed monthly + usage Sign Up

Marketing Plan

Great for Advertising Agencies
billed monthly + usage Sign Up

Contact Center Plan

Great for Contact Centers & Lead Sellers
billed monthly + usage Sign Up

Frequently Asked Questions

Do I have to select a plan right now?
No, we currently have a free 14-day trial so that you can try out our software before signing up. You can also choose to schedule a demo with one of our sales representatives to get a comprehensive look at what CallTrackingMetrics offers.

Can I estimate usage costs?
Yes, you can get an idea what your typical monthly usage costs might be by trying out our pricing calculator. Simply enter your anticipated usage amounts (numbers, minutes, etc.) into the calculator to view an estimated monthly price.

How does billing work?
When you create your account, you will enter a credit card that is used to fund your CTM available balance. This balance funds your numbers, minutes, monthly software fee and any other premium services you choose to activate. When your balance falls below a specific amount, we will automatically recharge it to your requested amount.

Will I be able to change plans later?
Absolutely, you can upgrade or downgrade to a different plan at any point. We know your business is unique, so we have designed three different plans to help accommodate all needs. If you change plans in the middle of a billing cycle, you will be prorated to reflect the time you still had left in your original plan.


Talk to a member of our team, and get a chance to experience the world’s only combined call tracking and contact center automation platform.

Call +1 888 898 0513