The Powerful and Dynamic Alternative to Marchex

Comprehensive Call Tracking & Management Software

Identify which ad campaigns are resulting in phone calls and conversions.

CallTrackingMetrics can adapt to the needs of any size business, from a small local business, to a midsize marketing agency, to a large international operation. No other call tracking and attribution software comes close to the diversity of features we offer. If you're looking for the top alternative to Marchex, continue reading.

How we're different

Our a-la-carte pricing structure enables us to serve a vast array of clients by allowing them to pick and choose the level of features and amount of usage they require. Plus, our costs and plans are always transparent, and we offer a cost calculator to help you determine exactly what monthly usage would look like.

Our plans start out at just $19/month, and reach internationally into more than 50 countries. With CallTrackingMetrics, you get unlimited users and there’s never any per seat pricing. We keep it simple—you only pay for what you use.

We also offer white-label options with custom billing settings, making it easy to resell the service and add sub-accounts under your marketing agency. And, with both client and agency level reporting, you always have visibility into the accounts you manage.

CallTrackingMetrics call tracking software offers cutting-edge features, with unmatched customer service. Technical support from highly-trained professionals is just a phone call away. No other competitor in the marketplace, including Marchex, comes close to the high level of personal support offered by CallTrackingMetrics.

Try us free for 14-days—no credit card required—and see the difference for yourself.

CallTrackingMetrics has:

  • 14-day free trial
  • Unlimited users
  • Comprehensive support resources
  • Easy Google Analytics & Adwords integrations
  • Local & toll-free tracking numbers
  • Softphone (no third-party phone system required)
  • Availability in 80+ countries
  • Call scoring & tagging
  • Keyword and visitor tracking
  • Track both online & offline ads

This comparison is based on publicly available information. If you believe that something here is inaccurate, please contact us so that we can review & update.

Advanced Call Tracking Features

Keyword-level call tracking, call management solutions, and in-depth reporting tools

A seamless flow of information across your team through integrations like HubSpot, Marketo, and Bizible.
Track calls as sales, and send data back into Google, Bing and other platforms as conversions.
Optimize marketing, sales, and customer support while managing data safely and securely.
Use your own branding, bill clients directly, and provide clients secure access to reporting.

Trusted by More Than 30,000 Customers

Tracking millions of calls every month for businesses around the globe

Johnson & Johnson Logo
Griswold Home Care Logo
Monster Loans Logo
Vanderbilt Logo
Gutter Helmet Logo
Long Roofing Logo
Express Oil Change Logo
Wyndham Logo
Addiction Campuses Logo
Subaru Logo
Goddard School Logo
Service Master Restore Logo
Search Kings Logo
Twilio Logo
Acadia Healthcare Logo
CPI Security Logo
Morgan & Morgan Logo
Shelf Genie Logo
Randall Reilly Logo
Healthgrades Logo

Learn how CallTrackingMetrics is helping businesses track, manage and automate calls.

Katy Hunter

Sr. Director of Bing Ads Product Marketing

“CallTrackingMetrics is an important Bing Ads partner and one of the first call providers to leverage our new Offline Conversion Import APIs to track call conversions across our shared clients. This is a great new offering for the many advertisers who rely on telesales channels to connect with new and existing customers, and grow their business. With CallTrackingMetrics, customers can now connect their call conversion data back into their Bing Ads campaigns for better performance insights and campaign optimizations.”

Simple Pricing, Powerful Plans

All plans include unlimited users and robust reporting analytics

Frequently Asked Questions

Do I have to select a plan right now?
No, we currently have a free 14-day trial so that you can try out our software before signing up. You can also choose to schedule a demo with one of our sales representatives to get a comprehensive look at what CallTrackingMetrics offers.

Can I estimate usage costs?
Yes, you can get an idea what your typical monthly usage costs might be by trying out our pricing calculator. Simply enter your anticipated usage amounts (numbers, minutes, etc.) into the calculator to view an estimated monthly price.

How does billing work?
When you create your account, you will enter a credit card that is used to fund your CTM available balance. This balance funds your numbers, minutes, monthly software fee and any other premium services you choose to activate. When your balance falls below a specific amount, we will automatically recharge it to your requested amount.

Will I be able to change plans later?
Absolutely, you can upgrade or downgrade to a different plan at any point. We know your business is unique, so we have designed three different plans to help accommodate all needs. If you change plans in the middle of a billing cycle, you will be prorated to reflect the time you still had left in your original plan.

Get Started with CallTrackingMetrics

Experience the only call tracking platform, combined with contact center automation.

CallTrackingMetrics Call Log