Cutting-Edge Business Phone System
Customize the customer experience with advanced call management tools.
At CallTrackingMetrics, our cutting-edge call tracking and call management software has the ability to adapt to the particular needs of any size business — from a small business to a mid-size agency, to an enterprise call center.
We offer the the only comprehensive software in the market that includes both an advanced call management feature set and complete call tracking and call attribution tools for marketing campaigns. You can choose to use our software to track ROI on marketing initiatives, run your small business phone system, or power your global contact center.
Our pricing is simple, too. Our pricing structure allows us to serve customers small and large by enabling them to carefully select the level of features and amount of usage that they require. For example, the Contact Center Plan has no per-seat charges, so scaling a call center quickly can be more affordable than ever.
Increase the productivity of your team and streamline operations easily with our contact center software. We can tell you where your calls are coming from and in-depth statistics on what happened in those calls.
No other software comes close to the ever expanding range of products and features that we offer. Our intelligent call management tools allow you to completely personalize the customer experience based on the individual needs of your business.
CallTrackingMetrics is more than a great set of products that combine into a comprehensive software. We also have an unmatched customer success program. You can call us to get real-time technical support, or you can choose to use our resources portal for self-guided webinars and tutorials. We can also set you up with a dedicated engineer and/or your own 24/7 hotline for emergencies if necessary.
So, if you're in search of the most comprehensive call management software on the market, and a great alternative to RingCentral, then look no further than CallTrackingMetrics.
- No per-seat fees
- Unlimited users
- Customizable Softphone
- Live agent dashboard
- Advanced IVR & queues
- Agent call scripts
- Click-to-call forms
- Text messaging capabilities
- Post-call surveys
- Score and tag calls
- Call recordings & transcriptions
- Local & toll-free numbers
- Numbers available in 80+ countries
- Comprehensive product support