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CallTrackingMetrics Conversation Intelligence Platform and RingCentral Alternative
Complete Marketing Attribution and Contact Center Solution
A Robust and Customizable Contact Center Solution with Included Call, Text, Form, and Chat Tracking
Go beyond a basic cloud contact center and truly unify your communications to unlock powerful conversation analytics. CallTrackingMetrics combines intelligent contact center automation with marketing attribution for all your communications to consolidate tools and provide actionable insights for agents, managers, and marketers. Along with its robust and customizable platform, CallTrackingMetrics offers best-in-class support and an open API for a scalable, personalized UCaaS solution.
Feature and Pricing Comparison for CallTrackingMetrics vs RingCentral
RingCentral
- Marketing Attribution to the Keyword-Level
- Dynamic Number Insertion
- Cost for Additional Users
- Cost per Additional Toll-Free Number
- Cost per Additional Local Number
- Unlimited Web Form Fill Tracking and Submissions
- Quality of Support
CallTrackingMetrics
Plans starting at
$39/month
- Included on all plans
- Included on all plans
- Free, unlimited users included on all plans
- Starts at $2.00/month
- Starts at $1.25/month
- Included in Marketing and Contact Center plans starting at $99/month
- 9/10 on G2
RingCentral
RingCentral Office plans starting at $29.99/month per user
- Not offered
- Not offered
- Starts at $29.99/month per user for up to 20 users. Prices increase beyond 20 users.
- $4.99/month
- $4.99/month
- Not offered
- 7.2/10 on G2
This comparison is based on publicly available information as of published date. If you believe that something here is inaccurate, please contact us so that we can review & update.
What People Are Saying
Questions?
Talk to a member of our team, and get a chance to experience the world’s only combined call tracking and contact center automation platform.
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