CallTrackingMetrics Conversation Intelligence Platform and RingCentral Alternative

Complete Marketing Attribution and Contact Center Solution

A Robust and Customizable Contact Center Solution with Included Call, Text, Form, and Chat Tracking

Go beyond a basic cloud contact center and truly unify your communications to unlock powerful conversation analytics. CallTrackingMetrics combines intelligent contact center automation with marketing attribution for all your communications to consolidate tools and provide actionable insights for agents, managers, and marketers. Along with its robust and customizable platform, CallTrackingMetrics offers best-in-class support and an open API for a scalable, personalized UCaaS solution.

Feature and Pricing Comparison for CallTrackingMetrics vs RingCentral

  • Marketing Attribution to the Keyword-Level
  • Dynamic Number Insertion
  • Cost for Additional Users
  • Cost per Additional Toll-Free Number
  • Cost per Additional Local Number
  • Unlimited Web Form Fill Tracking and Submissions
  • Quality of Support


RingCentral Office plans starting at $29.99/month per user
  • Not offered
  • Not offered
  • Starts at $29.99/month per user for up to 20 users. Prices increase beyond 20 users.
  • $4.99/month
  • $4.99/month
  • Not offered
  • 7.2/10 on G2

This comparison is based on publicly available information as of published date. If you believe that something here is inaccurate, please contact us so that we can review & update.

What People Are Saying

“Scalable tools help my agency manage clients around the globe.”

Steve Bell

Develops PPC strategies for clients across US and Asia

Blastoff Labs

“We’ve been able to attribute a conversion rate close to 85% in terms of booking appointments — far above the industry average of 50% and below”

Jon Ostenson

CEO and Co-Founder


“CTM is our go-to solution to tie a true ROI to our campaigns.”

Tony Chopp

Master of search marketing and lead generation

Claim your Space

“We’ve seen a 70% growth in leads and calls since starting with CallTrackingMetrics.”

Jessica Eddowes

VP Digital & Ecommerce

Lice Clinics of America


Talk to a member of our team, and get a chance to experience the world’s only combined call tracking and contact center automation platform.

Call +1 888 898 0513