A Robust and Customizable Contact Center Solution with Included Call, Text, Form, and Chat Tracking
Go beyond a basic cloud contact center and truly unify your communications to unlock powerful conversation analytics. CallTrackingMetrics combines intelligent contact center automation with marketing attribution for all your communications to consolidate tools and provide actionable insights for agents, managers, and marketers. Along with its robust and customizable platform, CallTrackingMetrics offers best-in-class support and an open API for a scalable, personalized UCaaS solution.
Feature and Pricing Comparison for CallTrackingMetrics vs RingCentral