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Workshop – Marketing and Agency Tools

May 18 @ 6:00 pm - 7:00 pm

|Recurring Event (See all)

JOIN US FOR OUR LIVE WEBINAR!

Designed for Marketing & Contact Center Plans

Register for CTM Academy and learn the skills and best practices to help you excel with CallTrackingMetrics. Our classes are ideal for professionals who are looking to master the features and functionality of call tracking, call routing, and reporting analytics.

This session will cover: 

Agency features –

  • Custom Fields
  • Triggers
  • White labeling
  • Stripe
  • Post Call surveys
Agency routing –

  • User Roles & Access Control Groups
  • Call Queues
  • Smart Routing
  • GeoContact
  • Geo Routing


Support Hours

Monday – Thursday

7:30am – 7:30pm, EST

Friday

7:30am – 5:30pm, EST


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