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Workshop – Contact Center Tools

August 9 @ 2:00 pm - 3:00 pm

|Recurring Event (See all)

One event on August 9, 2019 at 2:00 pm

One event on September 20, 2019 at 2:00 pm

One event on October 18, 2019 at 2:00 pm

One event on November 15, 2019 at 2:00 pm

One event on December 20, 2019 at 2:00 pm

JOIN US FOR OUR LIVE WEBINAR!

Designed for Contact Center Plans

Register for CTM Academy and learn the skills and best practices to help you excel with CallTrackingMetrics. Our classes are ideal for professionals who are looking to master the features and functionality of call tracking, call routing, and reporting analytics.

This session will cover: 

Contact Center Features –
  • FormReactor
  • Desk Mode
  • Softphone
  • Agent Call Scripts
  • Auto Dialer
  • Salesforce open CTI phone

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