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Workshop – Part 5

April 12 @ 2:00 pm - 4:00 pm

|Recurring Event (See all)

One event on February 15, 2019 at 2:00pm

One event on March 15, 2019 at 2:00pm

One event on April 12, 2019 at 2:00pm

One event on June 14, 2019 at 2:00pm


Designed for Contact Center Plans

Register for CTM Academy and learn the skills and best practices to help you excel with CallTrackingMetrics. Our classes are ideal for professionals who are looking to master the features and functionality of call tracking, call routing, and reporting analytics.

This session will cover: 

Contact Center Features –
  • FormReactor
  • Desk Mode
  • Softphone
  • Agent Call Scripts
  • Auto Dialer
  • Salesforce open CTI phone