A Call Tracking Solution Designed For Your Business

 

Addiction / Recovery

Optimize complex advertising campaigns and securely monitor phone calls - from anywhere.

Advertising Agency

Provide call tracking as a seamless extension of your great service and demonstrate your results.

Automotive

Make the most of every phone call- dramatically increasing your advertising ROI.

Education

Optimize advertising and get calls into the right hands for your school so you can spend more time doing what you do best.

Financial

Quickly know which ads are performing and how calls are being handled so you can make the most of your budget.

Franchise

Track advertising performance across your franchise and get calls into the right hands quickly.

Home Improvement

Dont waste precious time taking chances on ads, know exactly which ones are performing and make the most of every call.

Hospitality

Optimize advertising campaigns and call flows across your entire organization so you get calls into the best hands quickly.

Legal

Know the advertisement leading to every inbound call so you can focus on those ads that work best.

Medical Practice

Set up complex call routing schedules and instantly see the advertising source of every inbound call.

Real Estate

Store every call, voicemail, text message and instantly know how every lead found you.

Retail

Track online and offline advertising and route calls to all of your locations.

Straight from a Customer

As a digital marketing strategist, I'm always looking for the most comprehensive data regarding just how effective our digital strategies are performing. I realized there are 2 types of conversions from a website, online such as a form submission and offline such as a phone call. Monitoring our online conversions was easy, there are several avenues reporting that data. However we didn’t have a way to monitor our offline sources such as phone call leads and sales.

Which brought us to CallTrackingMetrics.

  • CTM's software allows us to know when offline conversions are happening which allows us to more accurately report on the lead volume and cost/lead that PPC brings through the door.
  • Being to attribute the calls down to the keyword level is invaluable! Knowing which keywords are driving calls allows us to know how to better optimize the account and where to allocate budget to get the best ROI.
  • CTM's call tracking software has helped us uncover issues with our clients sales tactics by recording calls.
  • The call recordings helps our management to reveal issue with our customer service and better monitor agents who aren't converting to sales. With the use CTM we've not only improved our ROI, we have the capability to better monitor and manage our staff.

CTM provides us with a deeper understanding into the digital marketing funnel and how revenue flows from traffic > lead > customer. We are then better able to figure out which part of the equation is a problem for our clients and we can help address it.

Holly L.- Search Account Manager - Advision