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Powerful Call Tracking and Automation

CALL ATTRIBUTION

Discover which ads are driving phone calls, form submissions, and text messages. Use keyword level attribution and mobile click-to-call tracking to optimize campaigns.

LEAD MANAGEMENT

Intelligent call routing gets calls into the right hands, quickly. Powerful caller insights provide caller profile data as soon as the phone rings.

CONVERSATION ANALYTICS

Identify what’s driving phone calls, conversions, and customer experiences and send data into Salesforce, Google, Hubspot and more.

Real-time Reporting Shows You What's Working and What's Not

CallTrackingMetrics provides the only call tracking software that blends your marketing campaign and contact center performance reporting into one tool, allowing for a complete view of what's generating calls and what's happening with calls once your agents have them.

Your call data is rolled up into an array of different reports that are easy to navigate and understand. They are all exportable, filterable, and schedulable so you get the information you need when you need it.



Agent-based reports
PPC-specific reports
Referring source reports
Agency and client level reports
Usage-based reports
Keyword level reports
Geographic reporting


Trusted by these Customers

Tracking millions of calls every month for 30,000 clients around the world.

Goddard School
ServiceMaster Restore
Callbox
SearchKings
Toshiba
Griswold Home Care
Splash Media Studios
Gutter Helmet
Tutor Doctor
Swydo
Alert1
Twilio
CASE STUDIES