Business Phone Systems

A better business phone system that scales to meet your needs

Say goodbye to your old business phone system, once and for all. Our innovative contact center software is the affordable alternative to expensive hardware, with unlimited users and no per-user  or per-seat licensing or fees. Our pricing structure is simple, allowing you to easily scale your operations as your business grows.

Get better visibility

Our platform gives you real-time visibility into the day-to-day operations of your contact center. Our comprehensive reporting dashboards allow you to see where your contact center is operating efficiently, and where there’s opportunity for improvement.

Increase productivity

Our intelligent automation tools— smart call routing, auto dialer, call triggers, and more— give you the ability to customize your call management to fit your specific needs. When coupled with powerful conversation analytics features like transcriptions, keyword spotting, and auto-scoring and tagging, you can improve operational efficiency in your first day. Additionally, our software gives actionable insights on all of your communication channels, not just inbound and outbound calls.

Integrate with premium partners

Get a seamless flow of data across other important platforms with our premium integrations like Salesforce and Shopify. Integrate with your CRM, customer service software, marketing automation platforms, analytics partners and more.

Do more with less

Our full-featured software allows you to get the best of both worlds— marketing attribution and call tracking along with our cutting-edge contact center solution. Why invest in expensive hardware and multiple software applications when you can get all of the tools you need (and more) in one place? Increase ROI and start making business decisions based on real data from your customer conversations.

Discover what you can do

Discover what you can do

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How much can I save?

Enter your current costs below to see how much you can save with our business phone system

Per-Seat Pricing Model

CTM Pricing Model

* This is a cost estimate. CTM charges per use fees for additional enhancements that could impact your overall monthly cost. Features that have additional costs are things like Transcriptions, Enhanced Call ID Lookups, Live Listen, etc. For a full proposal including all of the premium a la carte items that you wish to utilize please contact sales.

The CallTrackingMetrics Advantage

Our robust feature set allows you streamline operations, increase productivity & scale with ease

  • No Per-Seat or Per-User Pricing
  • Customizable Reporting Dashboards
  • No Device or Hardware Costs
  • Replaces Existing Phone System
  • Text Messaging
  • Geo-Routing & Call Triggers
  • Easily Scalable
  • Hundreds of Integration Capabilities
  • Flexible API
  • Included Call Recordings
  • Local Presence for OB Dialing
  • Live Onboarding
  • Customizable Softphone
  • Salesforce Integration
  • Route Calls by Salesforce Owner
  • Marketing Attribution Capabilities
  • Customizable Scorecards
  • Click-to-Call Forms