Business Call Forwarding

Forward Your Company's Calls to a Cell Phone, Landline, or Computer

Forward Calls to Any Device Around the World

CallTrackingMetrics puts call forwarding completely in your control. From basic to complex call forwarding needs, you can set it up in minutes in your account — and you can change it at any time. Choose to forward calls in a variety of ways:

  • Forward calls to your office phone number
  • Forward calls to your mobile phone
  • Forward calls to a computer using CallTrackingMetrics’ browser-based softphone
  • Forward calls to a group of people simultaneously
  • Forward calls depending on the location of the caller (U.S. & Canada only)

Call Forwarding & Call Tracking

Forward calls based on your schedule

Set schedules by day of week and/or hour of day. Calls can then be forwarded to agents on their mobile phone, home or office phone, or to their computer. This provides incredible flexibility for remote and distributed teams.

Forward calls to queues of people

Call queues allow the forwarding of calls based on custom routing patterns. You have the option to route calls to the group simultaneously, distributed evenly, or in a specific order for each individual in the group.

Forward calls to 80 countries

Phone numbers you purchase in our system can be forwarded to receiving numbers globally (landline or mobile), and you can route calls to computers using CallTrackingMetrics’ browser-based softphone.

Forward calls based on caller’s location

You Have Locations All Around The Country

You Display One Number On Your Website

Person Calls That Number And Enters In Their Zip

Call Is Routed To The Closest Location

Calls Are In The Right Hands Quickly

Discover what you can do

Discover what you can do

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This information will also be used to send additional information about CTM's products which we think is relevant to your business. If you do not wish to receive these communications, you can opt out at any time using the link provided in the emails or by contacting us directly.