Cutting-Edge Virtual Business Phone System

A virtual business phone system that scales as you grow

We’re here to disrupt the world of virtual business phone systems. Our innovative contact center software is the modern, affordable alternative to a traditional phone system. With unlimited users and never any pay any per-seat or per-user fees, our pricing structure allows you to easily scale your operations. No matter how large your team grows, our virtual phone system will meet your needs.

Gain valuable insights

Our platform gives you real-time visibility into the day-to-day operations of your contact center, including agent performance. Our comprehensive reporting and live agent dashboards allow you to see where your contact center is operating efficiently, and where there may be opportunities for improvement.

Automate your workflows

Our advanced call management tools— smart call routing, auto dialer, call triggers, and more— give you the ability to customize your call management to fit your specific needs. Coupled with conversation analytics features such as transcriptions, keyword spotting, and auto-tagging and scoring, gives you the ability to automate your operations. Additionally, our software provides actionable insights into all of your communication channels, not just outbound and inbound calls.

Integrate with premium partners

Get a seamless flow of data across other important platforms with our premium integrations like Salesforce, Google, and Shopify. Integrate with your CRM, customer service software, marketing automation platforms, analytics partners and more.

Do more with less

Our full-featured software allows you to get the best of both worlds— marketing attribution and call tracking along with our cutting-edge contact center solution. Why invest in expensive hardware and multiple software applications when you can get all of the tools you need in one place? It’s never been easier to do more, with less.

Request a Free Demo

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This information will also be used to send additional information about CTM's products which we think is relevant to your business. If you do not wish to receive these communications, you can opt out at any time using the link provided in the emails or by contacting us directly.

Real-Time Reporting

Analyze customer conversations & use that intelligence to inform business decisions

Activity Reports

Discover what's driving customer conversations & engagement

Live Agent Dashboard

Monitor agent activity & understand how they are spending their time

Caller Insights

Ensure every call is automatically routed to the appropriate agent

Call Flows

Create call flows to deliver best-in-class customer experiences

Integrate With Popular Tools You Already Use Every Day

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The CallTrackingMetrics Advantage

Our robust feature set allows you streamline operations, increase productivity & scale with ease

  • No Per-Seat or Per-User Pricing
  • Customizable Reporting Dashboards
  • No Device or Hardware Costs
  • Replaces Existing Phone System
  • Text Messaging
  • Geo-Routing & Call Triggers
  • Easily Scalable
  • Hundreds of Integration Capabilities
  • Flexible API
  • Included Call Recordings
  • Local Presence for OB Dialing
  • Live Onboarding
  • Customizable Softphone
  • Salesforce Integration
  • Route Calls by Salesforce Owner
  • Marketing Attribution Capabilities
  • Customizable Scorecards
  • Click-to-Call Forms

How much can I save?

Enter your current costs below to see how much you can save with our business phone system

Per-Seat Pricing Model

CTM Pricing Model

* This is a cost estimate. CTM charges per use fees for additional enhancements that could impact your overall monthly cost. Features that have additional costs are things like Transcriptions, Enhanced Call ID Lookups, Live Listen, etc. For a full proposal including all of the premium a la carte items that you wish to utilize please contact sales.

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