Growth Plan Features and Pricing

A strategy-forward plan with advanced features and automation to drive the leads that matter most to you.

Elevate Your Full-Funnel Marketing Strategies

A flexible solution to customize your approach to attribution, conversion, and analytics

Our Growth plan builds on our core call tracking functionality with a breadth of features to put you in full control. Unlock our premium marketing integrations to seamlessly sync conversation analytics across your tech stack and layer on robust lead management options to give your marketing efforts a direct path to conversion. Our Growth plan gives you the tools to discover what’s driving real value for your business, and then automate it to fuel your growth.

$99/Per Month

Billed Yearly + Additional Usage Fees

  • Agency-friendly options with white labels & unlimited sub-accounts
  • Track unlimited form submissions
  • Integrations including Google Ads, GA4, and HubSpot
  • Automate conversation analytics, lead scoring, and tagging
  • AI lead qualification powered by ChatGPT
  • Enhanced security features
  • Triggers to automate workflows & analysis
  • Full access to live support from product experts


Select Plan
Additional documentation may be required to obtain phone numbers outside of the U.S.


Monthly Fee
(billed monthly)
Monthly Fee w/ Annual Pre-Pay Option
(billed yearly)
Local Numbers
Local Minutes (call forwarding)
Local Minutes (CTM Softphone)
Toll-Free Numbers
Toll-Free Minutes (call forwarding)
Toll-Free Minutes (CTM Softphone)
Outbound Calls
Text Messages (SMS) – Inbound
Text Messages (SMS) – Outbound
carrier fees
Text Messages (MMS)

Product Support

Knowledge Base & virtual training
Ticket portal (email support)
Live phone support
Live chat support
Standard onboarding

Additional Support Options

Premier Help Desk
additional fee
Customized onboarding & training
additional fee


Unlimited Users
API access
iPhone App
Android App
Version History
300 days
Restore Deleted Objects
14 Days
Client Signup Pages
Client Price Mark Ups
Agency account structures
User access levels & controls

Call Tracking/Marketing Attribution

Local & toll-free tracking numbers in 80 countries
Record calls
Port numbers (US/Canada only)
Track online & offline advertising channels
Dynamic Number Insertion on website
Calls matched to website visitor and ad click
Click-to-call ads and ad extensions
Play whispers to callers and receiving agents

Contact Center/Call Management

Forward calls to landline, mobile, or softphone
Integrated softphone
Route calls by schedule
Route calls by IVR menus
Score, convert, and tag calls
Virtual voicemail boxes
Transfer calls
Smart routing
Geographic routing
Weight-based Routing
Routing tables
Call queues
Custom fields
Automated triggers (text or calls)
Post call agent surveys
Estimated wait time announcements
Contact lists
Agent call scripts

Text Messaging & Forms

Send and receive text messages
Scheduled text messaging
Bulk text messaging campaigns
Obscenity detection for SMS
FormReactor form tracking

Security Features

Two-factor authentication
Automatic redaction of personal data
HIPAA Compliance
GDPR Compliance
CCPA Compliance
PCI Compliance
PIPEDA Compliance

AskAI Features

ChatGPT 3.5 Turbo (4k token limit)
$0.04 per ask
ChatGPT 3.5 Turbo (16k token limit)
$0.11 per ask
ChatGPT 3.5 Auto (dynamically adjusts based on transcription length)
$0.04 – $0.11 per ask
ChatGPT 4 Turbo (8k token limit)
$0.54 per ask


Live listen to calls
$0.0036 per minute
Enhanced Caller ID
$0.145 per caller
Agent Insights
$0.20 per caller
Spam Detective
$0.01 per caller
Transcriptions view fees by country
$0.025 per minute
Enable Redaction (for transcriptions)
$0.01 per minute
Enable PCI Detection (for transcriptions)
$0.01 per minute
Enable SSN Detection (for transcriptions)
$0.01 per minute
Enable Number Detection (for transcriptions)
$0.01 per minute
Encrypted call recordings
$0.005 per minute
Dual channel recordings
$0.005 per minute
Online fax
$0.09 per page
Full White Label
$65 per month
High Volume Concurrent Calls (CPS)
Contact Sales
Image obscenity detection for MMS
$0.03 per message


View advertising source for calls
View website visitor data for calls
Activity reports
ROI reports
Call notifications
Tracking source accuracy reports
Usage reports
Custom fields reports
Agency & sub-account reports


Google Ads Direct Connect
Google Analytics
Looker Studio
Microsoft Advertising
AB Tasty
Contact Form 7 (requires FormReactor)
Facebook Messenger
Google Ads Lead Forms
Google Marketing Platform
Gravity Forms (requires FormReactor)
Magento (Adobe Commerce)
Snapchat Ads
Zoho CRM



billed monthly + usage

Select Plan Learn more
Talk to sales about our Enterprise plan pricing.



billed monthly + usage

Select Plan Learn more



billed monthly + usage

Select Plan Learn more


Monthly Fee $39/mo
(billed monthly)
(billed monthly)
(billed monthly)
Monthly Fee w/ Annual Pre-Pay Option $36/mo
(billed yearly)
(billed yearly)
(billed yearly)
Local Numbers
Local Minutes (call forwarding)
Local Minutes (CTM Softphone)
Toll-Free Numbers
Toll-Free Minutes (call forwarding)
Toll-Free Minutes (CTM Softphone)
Outbound Calls
Text Messages (SMS) – Inbound
Text Messages (SMS) – Outbound
Text Messages (MMS)
Live Chat $19/user/mo $15/user/mo
Agency suitcase icon

Agency Forward

Onboard new clients with no hassle and no added cost, seamlessly integrate with your favorite martech platforms, and leverage white-labeling and billing options to turn our software into your profit center.

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Intelligent Analytics

Instantly qualify, score, and tag leads using AskAI, recordings, and transcriptions to reveal actionable data and send customized high-value conversions back to your ad platforms to inform smart bidding.

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Advanced Automation

Take control of your attribution and lead management strategies through customizable triggers. Define your conditions, set your desired actions, and let our automation put your vision to work.

Why Choose our Growth Plan? 

Supercharge your conversation analytics with automation, artificial intelligence (AI), and flexibility to customize everything from conversion conditions to lead scoring and routing. Plus, with cheaper usage, live support, premium marketing integrations, and a free sub-account structure it’s the perfect plan for marketers with a vision and holistic marketing strategy. It’s also great for:

  • Agencies managing client ad spend
  • Teams responsible for multiple locations
  • Industries with a focus on compliance
  • Marketers with a sophisticated marketing mix

Get Sales and Marketing on the Same Page

Check out our Connect plan to fuel your revenue operations

Remove the distance between marketing and sales, and leads and conversions. Our Connect plan gives sales teams the tools they need to take your leads and run with them. Automatically follow up on leads, sync to Salesforce, and generate endless real-time coaching opportunities to close the loop on your marketing efforts.

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When it Comes to Google, our Growth Plan has you Covered

Our Growth plan is where our automation and customization capabilities come together with Google to really shine. Our customers rely on Google at the center of their advertising and reporting approach so we’ve built our integrations to amplify those efforts. From two-way communication to inform smart bidding with only the conversions you define, to informing your analysis with custom GA4 and Universal Analytics events.

Not sold yet on the Growth plan

Let’s get your questions answered and give you an inside look at the features with a live product demo.