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Incorporate calls into your workflow

Flowdock is a chat and inbox for your team: one place to talk and stay up-to-date

Flowdock is a team collaboration app for desktop, mobile, and web. Work on things that matter, be transparent and solve problems across tools, teams, and time zones.

CallTrackingMetrics’ integration with Flowdock incorporates inbound and outbound calls into the inbox flow. In addition to providing transparency into the calls the team is handling, the integration shows the status of the calls (answered, missed, or in progress) and the caller’s name. This provides the team with more insight on what each individual is currently working on and who they are working with.