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Additional support options for your business

Let us know which product support options you are interested in and one of our team members will be in touch.

Our customers view us as a strategic marketing partner, so we offer a variety of support options that go beyond basic troubleshooting and documentation. From dedicated support and full service onboarding to custom implementation and configuration packages, our team of experts ensure that CTM is fully integrated in your organization.

Premium Support Plans

Premium Support Plans add a dedicated engineer and a more hands-on, consultative approach to managing your account.

Premium Support Business Hours:

  • Dedicated support engineer
  • Dedicated support hotline
  • Response time guarantees within business hours

Premium Support 24/7:

  • Dedicated senior support engineer
  • Weekly check-in call with engineer
  • Dedicated support hotline
  • Response time guarantees 24/7/365
  • Round the clock emergency coverage
  • Proactive issue monitoring

Accelerator Packages

Let our team do the heavy lifting to get your account perfect. Purchase packages or create your own.