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Academy Fundamentals: New to CTM [Recorded Webinar]

Home › Support Hub › Academy Fundamentals: New to CTM [Recorded Webinar]
Last Updated: 03/26/2019

This group-centric webinar will cover quick account setup basics, helpful tips and training resources, and optional add-on services to make the most of your account. This is a great way to get started and learn how our platform works or even introduce your new employees to the CallTrackingMetrics platform.

Webinar Agenda:

  • Introductions
  • Buy Numbers/Port Numbers
    • Tracking Numbers
    • Receiving Numbers
  • Call Settings
  • Dynamic Numbers (DNI)
    • Tracking Sources
    • Target Numbers
    • Tracking Code
  • Voice Menus (IVR)
  • Schedules
  • Reporting
  • Call Log
  • Text Log
  • User Accounts
  • Integrations
  • Help Menu
  • Billing Settings (Critical Billing Phone Number)
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