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Flows

CallTrackingmetrics Flows tab is where you can find advanced routing options like setting up interactive voice menus, queues, geographic routing, and routing by advanced logic known as smart routing. Here you can also build schedules for your team and routing configurations. This can automate the workflows using tools such as triggers, reminders, auto dials, and lambda functions.

Smart Routing

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Triggers

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Chat Overview and Set Up Instructions

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Auto Dialers

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Click to Call Form (FormReactor)

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