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Porting Multiple Numbers to CallTrackingMetrics

The steps to complete the Port Request for multiple numbers an LOE and proof of ownership will need to be signed within the calltrackingmetrics application .  Please follow these steps and sign.

  • Carrier:  Carrier XYZ
  • <Select> Port Multiple Numbers
  • Make sure Upload CSV is bold before selecting Choose File
    • Column Order:  Number to Port, Receiving Number, Tracking Source, and Account Name
    • Format:  Tracking Number to Port and Receiving Number is +1XXXXXXXXXX
  • <Select> Choose File (select CSV File)
    • If a message “All Required Columns not Selected” comes up click the ‘X’ on the right side.
    • Delete all other columns except the below.
      • First Column:  At the top of the Column select Tracking Number to Port in the drop down
      • Second Column:  Receiving Number
      • Third Column:  Existing Tracking Source
      • Fourth Column:  Existing Account
  • Complete Customer Name and Billing Address sections.
  • Check I Understand in the Agreement section
  • <Select> Continue to Letter of Authorization

If you run into an issue please feel free to call me at 800-577-1872 option 3

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