Inside of each Calltrackingmetrics (CTM) account in the upper right hand corner there’s a section called SUPPORT PIN. This PIN is dynamic in nature and unique to each account. This PIN is updated daily. The CTM Technical Support PIN is used to verify that the person calling into Technical Support is allowed to call and report issues on behalf of their company. The PIN is only accessible to the person while being logged into their account.
Found in the Account Settings
Each PIN is created daily
Used for calling into CTM Customer Support
Ensure the person calling is allowed to have access to the CTM account
The SUPPORT PIN can only be used when logged into CTM