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Getting Started

First, Set up the Pieces

There are a few critical pieces you need to have in place to use CallTrackingMetrics.

The help articles in this section cover:

  • Creating tracking sources to track any of your online or offline advertising channels.
  • Defining your target numbers on your site so we know where to update the unique Tracking Numbers using Dynamic Number Insertion.
  • Configuring your call routing by setting up receiving numbers, voice menus, and agent routing.

Next, Connect the Pieces

Now that you’ve built the basics, you need to connect everything together to begin using the platform.

The help articles in this section cover:

  • Purchasing and porting Tracking Numbers
  • Configuring your Tracking Numbers to let us know which Target Numbers you want them to connect to.
  • Installing our Tracking Code on your website.
  • Configuring call settings for your tracking numbers.
  • Creating notifications for important account activity.

Finally, Complete the Puzzle

Integrate with other platforms to get a birds eye view of performance across your campaigns and sources.

The help articles in this section cover:

  • Connecting with Google Analytics.
  • Monitoring performance with our Activity and ROI Reports.

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