API Community Support CTM Home
Activities
Activity Logs
Contacts
Flows
Automation
Chats
Forms
Routing
Release Videos
Release Notes
COVID-19
Integrations
ABTasty
Acquisio
AMP
Bing
Bizible
Cake
Facebook
Gong i.o
Google Ads
Google Analytics
Google Data Studio
Google Marketing Platform
Hubspot
Instapage
Kenshoo
Kissmetrics
Mailchimp
Marin Software
Marketo
Microsoft Dynamics
Optimizely
Oracle Maxymiser
Salesforce
SendGrid
Slack
SnapChat
Stripe
SugarCRM
Symplify
Unbounce
VWO
Wix.com
WordPress
Zapier
ZenDesk
ZOHO
General
Help Center
Numbers
Management
Dynamic Numbers
Reports
Analytics
Contact Center
Reports Delete
Usage
Report Settings
Settings
Account Management
Current Account
Contact Management
Parent/Agency
Configuration
Users
Softphone
Texts
Text Settings
Recorded Training
CTM Academy
On-Demand Videos
Upcoming Topical Webinars
Menu +

CTM Academy Live Workshops & Recorded Training

We’re excited to announce our third round of free training classes for our customers.

We know your time is valuable; that’s why each lesson is a concentrated working session designed to get you up-to-speed as quickly as possible. Register for one or two classes as a quick skills refresh, or register for all five to become an expert in call tracking, call routing, and reporting analytics! CTM Academy is also a great way to train your new staff members on the CTM platform.

Workshop Part 1: (2.5 hours) Intro to CTM Part 1

Watch it now on-demand | Live classes returning in September – Reserve your spot now!
This class is a great introduction to the basics of our platform.

Workshop Part 2 (2.5 hours) Intro to CTM Part 2

 Watch it now on-demand | Live classes returning in September – Reserve your spot now!
In this class, we’ll take a deeper dive into some of the cool features we offer.

Workshop Part 3: (2.5 hours) Attribution, Analytics & AdWords

Watch it now on-demand | Live classes returning in September – Reserve your spot now!
Our experts explain search keywords, and how they integrate with call tracking.

Workshop Part 4: (2.5 hours) Marketing & Agency Tools

Watch it now on-demand | Live classes returning in September – Reserve your spot now!
Learn core features that support marketers and agencies, including white labels, reseller tools, sub-account structures & more.

Workshop Part 5: (2.5 hours) Contact Center Tools

Watch it now on-demand | Live classes returning in September  – Reserve your spot now!
Learn how CTM can double as cloud infrastructure for your busy (or remote) contact center.

Frequently Asked Questions

  1. Are the classes free?
    Yes! All of our new CTM Academy courses are totally free.
  2. Do you award certificates to attendees?
    Sure do – attendees will receive an official Certificate of Completion for completing all 5 days of the course.
  3. Will the classes be recorded?
    Yes! We plan to record every live class, and we’ll post the videos here on the blog.
  4. Will you be offering additional live courses?
    We will offer live sessions of each CTM Academy class at the beginning of each month, starting again in September. New courses will be added over time, as we identify the evolving needs of our users.
  5. My question wasn’t answered here. Who can I reach out to for more information?
    You can send an email to trainingteam@calltrackingmetrics.com.

 

Looking for additional information? Don’t forget to check our Training Hub for live webinars, video tutorials, and tips from our trainers.

 

X