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Call Routing

5 Articles

Using Voice Menus to Make a Directory

One common way to use the voice menu feature is to create a company directory.  Using menu options, you can assign “extensions” to different people or departments within your company.

Seven-Digit (Local Format) Dialing

In those areas of the U.S. where 7 digit dialing is still supported, callers calling the tracking numbers can be connecting using just 7 digits but its completely dependent upon their calling carrier.

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