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Support Article

12 Articles

Terms of Service

You can find our Terms of Service here. In it, we cover all aspects of using the service.

Tracking Source Positions

When you have multiple tracking sources, it’s important to keep the position of those sources in mind.

After Hours Message for Callers

If you would like to play a different message to your callers when they call your office after your business closes, you would go through the following steps.

Creating and Applying Schedules

You can create schedules for each of your agents, a specific call queue, a voice menu. This will walk you through creating a schedule.