Preventing Unwanted Calls on Your Numbers
CallTrackingMetrics takes reports of unwanted calls or messages very seriously and we work vigilantly to protect our customers and combat unauthorized or fraudulent use of our platform.
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8 Articles
Moving Tracking Numbers Between Accounts
If you are on a plan with subacounts, you can easily move tracking numbers between those accounts as needed.
Number Requests (Toll-free, Vanity, and Out-of-Stock Area Codes)
We offer a broad selection of phone numbers in a variety of regions and area codes. However, phone numbers from certain areas may be very rare or depleted, and some types of phone numbers cannot be purchased for other reasons.
How Many Tracking Numbers Do I Need?
For each medium you can use one Tracking Number. For example, you can assign a tracking number to a specific billboard or a tracking number to a specific ad that airs on a particular radio station.
Why do some phone numbers have an address requirement?
Due to local regulations, some phone numbers require the user to be located in a particular region or to list their information in order to purchase and own the number.
Determining Exact Location of Canadian Numbers
From time to time, you may find that you are not getting an exact city for the numbers you are searching for in Canada.
Releasing a Number
If you no longer would like to own a tracking number you will simply release it, go to Numbers >Tracking numbers.
Formatting A Number
To format a tracking number go to Numbers > Tracking Numbers, then click on the eye image next to the tracking number.