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Training

Everything tagged with "training" on CallTrackingMetrics.

5 Matches

  • Day 3: Attribution, Analytics & AdWords [unedited recording]

    Handouts: CTM Academy Day 3 Video links: Events in Google Analytics Setting up CTM’s integration with Google Analytics & AdWords Creating a goal in Google Analytics Understanding Attribution Attribution, Analytics & AdWords Designed for users of Business, Marketing and Contact Center Plans We know your time is valuable; that’s why each lesson is a concentrated

  • Day 2: Introduction to CallTrackingMetrics, Part 2 [unedited recording]

    Class Handouts: CTM Academy Day 2, 2020 Working Sessions Introduction to CallTrackingMetrics, Part 2 Designed for users of Business, Marketing and Contact Center Plans We know your time is valuable; that’s why each lesson is a concentrated working session designed to get you up-to-speed as quickly as possible. This session will cover: Tagging Keyword Spotting 

  • Day 5: Contact Center Tools [unedited recording]

    Contact Center Tools Designed for users of Contact Center Plans We know your time is valuable; that’s why each lesson is a concentrated working session designed to get you up-to-speed as quickly as possible. This session will cover:  FormReactor Desk Mode Softphone Agent Call Scripts The Smart Dialer Call Log Optimization Salesforce Integration

  • Day 4: Marketing and Agency Tools [unedited recording]

    Handouts: CTM Academy Day 4, Marketing Plan Spring 2018 Working Sessions Marketing & Agency Tools Designed for users of Marketing and Contact Center Plans We know your time is valuable; that’s why each lesson is a concentrated working session designed to get you up-to-speed as quickly as possible. This session will cover:  Call Queues Smart

  • CTM Academy Live Workshops & Recorded Training

    We're hosting live webinars that dive deep into the different features of our software. Refresh your skills, or train a new employee!

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