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Workshop – Introduction to CallTrackingMetrics, Part 2

September 17 @ 2:00 pm - 3:00 pm

|Recurring Event (See all)

One event on August 6, 2019 at 2:00 pm

One event on September 17, 2019 at 2:00 pm

One event on October 15, 2019 at 2:00 pm

One event on November 12, 2019 at 2:00 pm

One event on December 17, 2019 at 2:00 pm

JOIN US FOR OUR LIVE WEBINAR!

Designed for Business, Marketing, & Contact Center Plans

Register for CTM Academy and learn the skills and best practices to help you excel with CallTrackingMetrics. Our classes are ideal for professionals who are looking to master the features and functionality of call tracking, call routing, and reporting analytics.

This session will cover:

  • Call Log Navigation
  • Activity filters
  • Call Log Exports
  • Call Scoring
  • Tags
  • Keyword Spotting
  • Transcriptions
  • IVR Menus
  • Voicemails
  • Notifications
  • Softphone

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